Privacy Policy
Your privacy matters to us
At Tripo Easy (“Tripo Easy,” “we,” “our,” or “us”), accessible at tripoeasy.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website, submit a travel request, contact us by phone, or use our travel-related support services.
Tripo Easy is an independent third-party travel assistance and booking support platform. We help customers search, compare, and request assistance for flights, hotels, and related travel services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
When you contact us, submit a form, request a booking, or speak with our support team, we may collect:
Full name
Email address
Phone number
Billing address
Travel details (origin, destination, dates, number of travelers, hotel preferences)
Passenger details required for booking support
Special requests or travel notes
b. Payment Information
If a booking or service request requires payment, payment details may be collected and processed through secure payment systems or authorized service providers. We do not claim to store full payment card data unless your actual system does so securely and lawfully.
c. Automatically Collected Information
When you use our website, we may automatically collect:
IP address
Browser type
Device type
Operating system
Referring pages
Pages visited
Time spent on pages
General location information
Cookie and tracking data
2. How We Use Your Information
We use your information to:
Respond to inquiries and support requests
Help search and compare travel options
Assist with flight and hotel booking requests
Communicate about confirmations, updates, changes, or cancellations
Provide customer service and post-booking support
Improve our website, services, and user experience
Prevent fraud, abuse, or unauthorized activity
Comply with legal or regulatory obligations
3. How We Share Information
We may share your information when necessary with:
Airlines, hotels, or travel service providers
Global distribution systems (GDS) or booking partners
Payment processors and billing service providers
Customer service platforms and communication providers
Technology, analytics, or website support vendors
Legal or regulatory authorities when required by law
We only share information as reasonably necessary to provide our services, process requests, maintain our business operations, or comply with legal obligations.
4. Third-Party Travel Services
Tripo Easy is not an airline, hotel, or direct travel supplier unless specifically stated. We may assist customers in connecting with or booking through third-party travel providers. Those providers may have their own privacy practices, terms, and policies. We encourage customers to review the policies of the relevant travel provider before final confirmation.
5. Cookies and Tracking Technologies
We may use cookies, analytics tools, and similar technologies to:
Remember user preferences
Improve site performance
Understand website traffic and visitor behavior
Support marketing and advertising efforts
Measure campaign effectiveness
For more information, please review our Cookie Policy.
6. Data Security
We use reasonable administrative, technical, and organizational measures to protect your information. However, no website, data transmission, or storage system can be guaranteed to be 100% secure. Users should avoid sharing sensitive information unless necessary for a legitimate booking or support request.
7. Data Retention
We may retain personal information for as long as reasonably necessary to:
Provide services
Maintain booking records
Resolve disputes
Meet legal, tax, accounting, or compliance obligations
Prevent fraud or misuse
8. Your Choices and Rights
Depending on your location, you may have rights regarding your personal information, such as:
Request access to your personal data
Request correction of inaccurate information
Request deletion, where applicable
Request restrictions on certain processing
Opt out of certain marketing communications
To make a request, contact us using the information listed below.
9. Marketing Communications
If you subscribe to promotional messages or provide contact details through our website, we may send service-related or marketing communications. You may opt out of promotional emails at any time using the unsubscribe link or by contacting us directly.
10. Children’s Privacy
Our website and services are not directed to children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children without appropriate authorization.
11. International Data Use
Because travel services may involve international providers, your information may be processed or shared across different countries where required to fulfill your request or support your booking. By using our services, you understand that your information may be transferred internationally as necessary.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after updates may indicate acceptance of the revised policy.
Contact Info:
Tripo Easy
Website: https://tripoeasy.com
Email: [email protected]
Phone: +1 888-439-8063